KCS+ITSM: KCS Knowledge Management for the IT Service Management Community
Imagine turning your daily IT operational workflow into a real-time self-sustaining knowledge factory. Well it's possible! Yes we've been there, done it, and we've 'Got the T-shirt', but we've also got the 'battle scars' as well. So maybe we could be of some help to you? At Best Practice Establishment we'd like to help you move your KCS Knowledge Management + Service Management Strategy from Planning to Establishment without the collateral damage.